Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Warm breakfast items
8.2/10
Great
Rooms
8.2
Location
8.6
Service
8.6
Dining
7.6
Guest reviews
8.2/10
based on 5 reviews
4/5
based on 1056 reviews
8.1
8.1/10 based on 471 reviews
#5 of 30 hotels in Mont Tremblant based on Tripadvisor
Horace
United States of America,
April
2024
7.6/10
My stay at the hotel was pleasant overall. The rooms were spacious and clean, providing a comfortable stay for three of us. Although the lack of proper lighting made the room dark, it was quiet and had a full kitchen available. The service was excellent, with the staff being helpful and friendly throughout our stay. The location was convenient, but the size of the hotel seemed inadequate for the number of rooms and lacked a pleasing view. The dining experience had its ups and downs, with a good variety available but occasionally facing a rush that led to shortages of plates and cups. Despite minor issues, the hotel offered good value for money.
Rooms
8.0
The bi-level suite we stayed in was spacious and clean, providing a comfortable stay for all three of us. The only downside was the lack of natural light due to small windows.
Service
9.0
The staff at the hotel were incredibly helpful and friendly. They even went the extra mile to provide us with an HDMI cable for our entertainment needs.
Location
7.0
The hotel's location was convenient, being in close proximity to the gondola and various attractions. However, the size of the hotel seemed inadequate for the number of rooms, affecting the overall experience.
Dining
7.0
The dining experience had its moments of excellence with a good selection available each morning. However, there were times when the rush led to shortages of plates and coffee mugs, impacting the overall experience.
Facilities
7.0
Despite some shortcomings, the hotel offered adequate facilities to meet our needs during the stay.
Harry
United Kingdom,
March
2024
8.4/10
The hotel was situated perfectly, right in the heart of everything. The rooms in the upstairs loft bedroom were spacious, clean, and provided a quiet retreat. The service was pleasant and very helpful, with super friendly staff always ready to assist. The dining experience, though delicious, was a bit hectic at times. The location was ideal for a family seeking value, and the facilities were convenient for all guests.
Rooms
9.0
The upstairs loft bedroom was very nice, spacious, clean, comfortable, and quiet.
Service
8.0
The service was pleasant and very helpful, with super friendly and always smiling staff.
Location
9.0
The location was perfect right in the heart of everything, ideal for a value-seeking skiing family.
Dining
7.0
The dining, including waffles, granola, yogurt, hot items, and French products, was both delicious but a bit busy at times.
Facilities
9.0
The hotel facilities were convenient and suited the needs of all guests.
Paul
United Kingdom,
January
2024
7.8/10
I had a mixed experience at this hotel. The rooms were nice and spacious, and the food was great, but there was a bad smell behind the bed side cabinet that made it hard to sleep.
Rooms
7.0
The rooms were spacious and clean, but there was a bad smell behind the bed side cabinet that affected my sleep.
Service
8.0
The staff was so friendly and accommodating, making my stay enjoyable. However, there was an incident where they discouraged guests from taking cartons when they were encouraged to do so.
Location
9.0
The location was outstanding, with easy access to the village and its restaurants. Additionally, being close to the outdoor pool and hot tub was a plus.
Dining
8.0
The dining area was quite tasty, especially the selection of warm food near the patio overlooking the outdoor pool and hot tub.
Facilities
7.0
The facilities were convenient, with easy access to the jacuzzi, outdoor pool, and restaurants. However, the room smell was a downside to the overall experience.
Conrad
United States of America,
December
2023
9.0/10
I had a wonderful stay at the hotel! The room was spacious and had everything we needed for a beautiful few days away. The service was top-notch, with kind staff always ready to help. The location was perfect, right in the heart of everything. The dining options were pretty good, offering something for everyone.
Rooms
9.0
The room was reserved and a wonderful size, with a full kitchen equipped with lots of amenities to make our own meals or enjoy something picked up in town.
Service
9.0
The staff was very kind, always very helpful, and accommodating. They even lent us an HDMI cable to watch stuff from our laptop.
Location
10.0
The location is fantastic, great for going out in the evening and for skiing, close to shops and restaurants, with easy access to amenities like the Aqua club and gondola.
Dining
8.0
The dining experience was better than I expected, with a variety of options including scrambled eggs, waffles, and oatmeal.
Facilities
9.0
The hotel offers great facilities, from room service to ski equipment hire, making our stay convenient and enjoyable.
Convenient location
Limited dining options
Joseph
United Kingdom,
December
2023
8.0/10
I had a lovely stay at the hotel. The rooms were all very clean with a fully equipped kitchen, perfect for making your own meals or enjoying food from town. However, the poor lighting was a bit of a downside. The service was exceptional, from the reception staff to the housekeepers working hard all the time, even offering free tickets to skates and tubing. The location was ideal for both evening outings and skiing, although some noise from the street and crowds could be heard. The dining experience was really good, with a variety of options to choose from. Overall, a great value for money.
Rooms
8.0
The rooms were all very clean with a fully equipped kitchen.
Service
9.0
The service was exceptional, with staff always ready to assist and even offering free tickets to skates and tubing.
Location
8.0
The hotel's location was excellent, perfect for both skiing and evening activities, although some noise from the street and crowds could be heard.
Dining
8.0
The dining experience was really good with a variety of options to choose from.
Facilities
7.0
The hotel offers various facilities, enhancing the overall stay experience.
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